Everything you need to know about working with us. Can't find your answer? Just ask!
Ask a QuestionMost business websites cost between £1,500 and £10,000, depending on complexity. A simple brochure site is at the lower end, while e-commerce or custom applications are higher. We provide fixed-price quotes with no hidden fees.
A typical business website takes 4-8 weeks from start to launch. E-commerce and more complex sites take 8-12 weeks. The timeline depends on how quickly you can provide content and feedback.
Yes! While we're based in Southampton and love working with local businesses, we work with clients across the UK. Video calls work great for meetings, and we can travel for larger projects.
Absolutely. Every website we build is fully responsive and tested on all devices " phones, tablets, and desktops. This is standard, not an extra feature.
We're happy to answer anything. No question is too basic.
To give you an accurate quote, we need to understand your goals, your budget range, and any specific features you need. For the build itself, we'll need your content (text and images), branding materials, and access to any existing systems.
We can! Professional copywriting is an optional add-on. Many clients prefer to write their own content (they know their business best), but we can help with editing, structuring, or writing from scratch.
Our standard packages include 2 rounds of design revisions. This is usually plenty. If you need more, we can discuss options. We don't charge extra for small tweaks and adjustments.
Before we build anything, we create design mockups for your approval. You'll see exactly what your website will look like before any development begins. If it's not right, we revise until it is.
Yes. We build most sites with a content management system (CMS) that lets you easily update text, images, and pages without any technical knowledge. We also provide training.
We can set up and manage hosting for you, or you can use your own provider. We recommend quality UK-based hosting for best performance. Hosting typically costs £100-300/year depending on site size.
Every site we build includes on-page SEO fundamentals: proper structure, meta tags, fast loading, mobile-friendliness. For ongoing SEO campaigns and content strategy, we offer that as a separate service.
Yes. All our sites include SSL certificates (HTTPS), secure coding practices, and regular updates. For sites handling payments, we ensure PCI compliance.
We typically take 50% deposit to start, with the remaining 50% due before launch. For larger projects, we can arrange milestone payments. We accept bank transfer and card payments.
For larger projects, we can discuss spreading payments over the project timeline. Talk to us about your situation and we'll find something that works.
Beyond hosting (£100-300/year) and domain renewal (£10-15/year), there are no mandatory ongoing fees. We offer optional maintenance packages if you want us to handle updates and backups.
All projects include 30 days of post-launch support for bug fixes and small adjustments. After that, we offer maintenance packages or ad-hoc support as needed.
You do. Once the project is paid in full, you own the website, code, and all content. We'll provide full access and handover documentation.
We're here to help. Get in touch and we'll answer anything you want to know.